Technology & Tools

Radio Frequency Identification (RFID)

Definition

Radio Frequency Identification (RFID) uses small tags that transmit their identity via radio waves, allowing items, cases, or pallets to be identified and counted without line-of-sight scanning.

In Practice

Unlike a barcode, an RFID tag does not need to be seen to be read: a handheld or portal reader can capture hundreds of tags per second as goods pass a dock door or a worker sweeps an aisle. Passive UHF tags now cost only a few cents, which made item-level tagging economical for apparel and general merchandise.

The operational payoff is speed and accuracy of inventory counts. A store associate can cycle count an entire department in twenty minutes instead of a day, pushing inventory accuracy from the low 60s to above 95 percent — which directly improves online order promising from store stock.

Example: a major apparel retailer tags every garment at source; DCs verify outbound cartons through RFID tunnels without opening them, and stores count weekly, feeding accurate availability to the OMS.

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