Fundamentals

Capacity Planning

Definition

Capacity planning is the process of determining the production, storage, and labor resources needed to meet expected demand, and deciding how to close gaps between required and available capacity.

In Practice

Capacity planning happens at three horizons. Long term, it covers plants, lines, and major equipment, decisions that take years and large capital. Medium term, within S&OP, it covers shifts, hiring, subcontracting, and pre-building inventory ahead of peaks. Short term, it becomes finite scheduling: sequencing this week's orders through actual machines and crews.

The recurring dilemma is chase versus level. A chase strategy flexes capacity up and down with demand, minimizing inventory but incurring overtime, hiring, and layoff costs. A level strategy runs steady output and buffers seasonality with inventory, smoothing operations but tying up cash and risking obsolescence. Most companies blend the two.

A sunscreen manufacturer illustrates the choice: demand peaks fourfold in summer, but doubling filling lines for three months is uneconomic, so it levels production from January and builds stock, accepting months of carrying cost to protect peak-season service without capital investment.

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