Logistics & Transportation

Freight Forwarder

Definition

A freight forwarder is an intermediary that arranges international shipments on behalf of shippers, booking space with ocean and air carriers, preparing documentation, and coordinating handoffs along the route. Forwarders do not usually operate the ships or planes themselves.

In Practice

Forwarders buy capacity from carriers in volume and resell it, which gives smaller shippers access to rates and space they could not get directly. A good forwarder also manages the paperwork chain: booking confirmations, bills of lading, packing lists, and the customs documents each country requires.

For a planner, the forwarder is often the single point of contact for an international move. When a vessel is rolled or a container is held at customs, the forwarder is who provides status and options. Their consolidation services also let you ship less-than-container volumes economically by sharing container space with other shippers.

For example, a furniture importer bringing 15 cubic meters from Vietnam would ask its forwarder to book LCL space, collect cargo from the factory, clear customs at destination, and arrange final delivery to its warehouse.

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